For Patients

Patient Safety

St. Luke’s Health takes patient safety seriously. Here are important patient safety goals and ways you can help.

• Accurate patient identification
  Provide complete and accurate information when you register, and expect to verify your name and date of birth throughout your stay with us.

• Correct identification of surgery site
  Actively participate in confirming your identity and type of surgery.

• Medication safety
  Let us know ALL your medications, prescription and over-the-counter.

• Risk of infection
  Inform your care team if you have a fever, cough, or rash.

• Clear communication
  Be open and thorough about past medical history.

• Falls prevention
  Tell your care team about recent falls, dizziness, or balance issues.

For FY25, our Hospital is focusing on improving the safety and quality of our care.  Focused performance improvements include: Acute Care and Ambulatory Care Patient Experience, Sepsis Mortality, 7 Day Readmissions, Hospital Acquired Infections such as CAUTI, CLABSI, C. Difficile, Patient death or serious injury associated with a fall while being cared for in a healthcare setting, and Stage 3, Stage 4, and unstageable pressure ulcers acquired after admission/presentation to a healthcare setting.

For measurable results of our efforts, please review the Hospital Compare website.

If you have a concern about your safety or quality of care, speak with your nurse, physician, or another caregiver. You also may ask for a Patient Services representative.

Pricing Transparency

We want to empower you with valuable information to help you and your family make important healthcare decisions. With this tool, you'll be able to find the general price estimate of the procedure you plan to have. Keep in mind that procedure costs can vary and do not include costs charged by others outside the hospital who are involved in a patient’s procedure, such as physicians, radiologists, and anesthesiologists.

• Cost Estimator